This session’s topic will be “The role of certification in Service Management” - given ITIL (and its ilk) keep going through revisions and updates and getting larger and larger.
What is the role of certification? Do we need it? Is there an advantage in being certified and making both the financial and time investment to achieve it.
An informal, facilitated round-table on a real challenge facing practitioners - come to share, compare, and learn from peers.
What to expect
- A short framing of the topic from our facilitator
- Open, Chatham-House-rule discussion - what’s actually working, what isn’t
- Practical takeaways you can use the next week
Join from 5:15pm; we’ll start the discussion at 5:30pm sharp. You’ll find your people here.